Privacy Policy

Effective Date: 12 February, 2019.

At ExtroERP, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our ERP software, website, and related platforms (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and payment information

b. System & Usage Data

  • Login activity

  • IP address

  • Browser type and operating system

  • Pages accessed and usage behavior

c. Data Uploaded by Users

  • Business records, financial data, employee information, inventory details, etc., which you or your organization upload while using ExtroERP.


2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our Services

  • Improve user experience and develop new features

  • Communicate with you, including support and updates

  • Process transactions and send invoices

  • Enforce our terms, comply with legal obligations, and protect rights and property


3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Service Providers who help operate our Services (e.g., hosting, payment processors)

  • Legal Authorities when required by law, regulation, or court order

  • Business Transfers in the event of a merger, acquisition, or sale of assets


4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to protect their account credentials.


5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Upon request, we can delete or anonymize your data, subject to certain exceptions.


6. Your Rights

Depending on your location, you may have the right to:

  • Access and review your personal data

  • Request corrections or deletion

  • Object to or restrict certain data processing

  • Withdraw consent where applicable

To exercise these rights, contact us at [privacy@extroerp.com].


7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage cookie preferences through your browser settings.


8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices or content.


9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors.


10. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes via email or through our platform. Continued use of the Services indicates your acceptance of the updated policy.


11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: privacy@extroerp.com